Frequently asked questions
What are your hours and contact information?
The quickest way to get help is to visit our 24/7 Online Help Desk. Phone help is available Mon-Fri 6:00am-5:30pm and Sat 6:00am-2:30pm (all hours PT) at 1.800.762.7846.
What is your return policy?
If for any reason you are not satisfied with your purchase, simply return it within 30 days of original shipped date, and we'll replace it or refund the cost of the item (excluding shipping fees). After 30 days the product falls under the manufacturer warranty and therefore product replacements must be resolved through the manufacturer. Please visit our Return Policy page for more information or to request an RMA.
When will I receive credit for my return?
Are there any current discounts or coupons?
You can sign up to receive emails with upcoming products and promotion/coupon codes.
How do I unsubscribe from your email?
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How do I change the email address on my account?
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